Now that’s better… from today’s Toronto Star:
“After our story on Monday sparked public outcry, GO seems to have gotten the message.
McNeil has since sent a letter to the Star, saying “a review of security practices across our network (will) be undertaken. We will also conduct staff training for our front-line workers to better understand established protocols for incident reporting.”
Go Transit also made the board’s CEO available for comments, which sends a good message.